Warranty Information

Warranty Information

We Stand Behind Every Project

At Canadian Crafted Roofing & Renovations, quality is not just a promise — it is backed by industry-leading warranty coverage. We are confident in the materials we use and the workmanship of our team, and our warranties reflect that commitment to every homeowner we serve.

50-Year Material Warranty

All of our roofing projects are completed using BP (Building Products of Canada) shingles — 100% Canadian-made products engineered for Canadian weather conditions. BP shingles come with a 50-year material warranty backed directly by the manufacturer.

This warranty covers:

• Manufacturing defects in the shingle materials
• Premature deterioration under normal weather conditions
• Defects in the roofing material that affect performance

The specific terms and coverage details of the manufacturer warranty are provided with your project documentation upon completion.

20-Year Workmanship Guarantee

In addition to the material warranty, Canadian Crafted provides a 20-year workmanship guarantee on our roofing installations. This is our personal commitment to you that the work was done right.

Our workmanship guarantee covers:

• Installation defects that result in leaks or water penetration
• Improper flashing installation around chimneys, vents, skylights, and other penetrations
• Deficiencies in underlayment or ice and water shield installation
• Issues arising from improper ventilation installation
• Any labour-related defect in the roofing system we installed

Renovation Project Warranties

For renovation and general contracting projects (kitchens, bathrooms, basements, flooring, etc.), warranty coverage is outlined in your individual project agreement. This typically includes:

• Workmanship warranty on all labour performed by our team
• Manufacturer warranties on installed products and materials (appliances, fixtures, flooring, etc.)
• Coverage for any defects in installation that affect the function or integrity of the work

Specific warranty terms are detailed in your project contract and provided upon completion.

What Is Not Covered

To be transparent about our warranty coverage, the following are generally not covered:

• Severe weather events: Damage caused by extreme weather beyond normal conditions (e.g., tornados, hail of unusual size, hurricane-force winds)
• Unauthorized modifications: Damage resulting from repairs, alterations, or modifications made by anyone other than Canadian Crafted Roofing & Renovations or our authorized representatives
• Lack of maintenance: Issues arising from failure to perform reasonable maintenance (e.g., not clearing gutters, allowing debris accumulation)
• Normal wear and tear: Gradual deterioration that occurs naturally over time under normal conditions
• Pre-existing conditions: Issues related to structural problems or conditions that existed before our work, unless specifically addressed in the project scope
• Acts of nature: Damage from falling trees, animal activity, or other events beyond our control

How to Make a Warranty Claim

If you believe you have an issue covered by our warranty, the process is straightforward:

1. Contact Us: Call us at 204-997-0605 or email mmilneprojectsinc@hotmail.com. Let us know about the issue and reference your project.
2. Assessment: We will schedule a time to inspect the issue at your property. We aim to respond to warranty claims promptly.
3. Resolution: If the issue is covered under warranty, we will repair or correct the deficiency at no cost to you. We will discuss the findings and proposed solution with you before proceeding.

We keep records of all projects, so even years after completion, we can look up your project details and warranty coverage.

Our Commitment to Quality

Our warranty coverage is a reflection of the standards we hold ourselves to on every project. From the materials we select to the care our team takes during installation, everything is done with longevity and quality in mind. Our 5.0-star Google rating is a testament to the trust our clients place in us, and we work hard to maintain that trust long after the project is complete.

Questions About Your Warranty?

If you have questions about warranty coverage for a completed project or want to understand our warranty terms before starting a new project, we are happy to help.

Request a Free Quote

Or call us at 204-997-0605.

Canadian Crafted Roofing & Renovations
M Milne Projects Inc
314 Bond St, Winnipeg, MB R2C 1X5